Privacy Policy — How tk222bat Handles Your Data

1 Data We Collect

tk222bat collects personal data in three principal ways: information you provide directly during registration and account management, information generated automatically by your use of the platform, and information received from trusted third-party sources where permitted. The categories of personal data we collect are set out below.

1.1 Data You Provide Directly

• Identity data: full legal name, date of birth, gender (optional), and nationality
• Contact data: email address and mobile phone number registered in Bangladesh
• Identity verification documents: copies of your National Identity Card (NID), passport, driving licence, or other government-issued document submitted during the KYC process
• Proof of address: utility bills, bank statements, or similar documents dated within 90 days, submitted to satisfy address verification requirements
• Payment data: mobile wallet identifiers (bKash, Nagad, Rocket, Upay), bank account details, and transaction reference numbers — note that tk222bat does not store full card numbers or mobile banking PINs
• Account preferences: deposit limit settings, notification preferences, language settings, and responsible gaming tool configurations
• Communications: records of messages sent to and received from the tk222bat support team, including live chat transcripts and email correspondence

1.2 Data Collected Automatically

When you access and use the tk222bat platform, certain technical data is collected automatically by our systems. This data is used for security monitoring, fraud prevention, platform performance optimisation, and regulatory compliance purposes.

• Device data: device type, operating system, browser type and version, screen resolution, and device identifiers
• Network data: IP address, approximate geolocation derived from IP, internet service provider (ISP), and connection type
• Usage data: pages visited, time spent on each page, games played, bet amounts and outcomes, session start and end times, and navigation paths through the platform
• Transaction logs: a complete record of all deposits, withdrawals, bonus activations, wagers, and game round results associated with your account
• Cookie and tracking data: as described in Section 4 of this policy

1.3 Data From Third-Party Sources

In limited circumstances, tk222bat may receive personal data about you from third-party sources, including:

• Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay) who confirm transaction details and account ownership status
• Identity verification service providers who assist with the KYC process by cross-referencing submitted documents against official databases
• Fraud prevention and anti-money-laundering (AML) screening services that flag individuals on sanctions lists or high-risk databases

Data received from third-party sources is handled with the same level of care and protection as data collected directly from you.

2 Lawful Basis for Processing

tk222bat processes personal data only where a valid lawful basis exists. The primary lawful bases we rely on are described below. Where we rely on your consent as a lawful basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Where tk222bat relies on legitimate interests as a lawful basis, we have carried out a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. You may request a summary of any such assessment by contacting our support team.

3 How We Use Your Data

The personal data collected by tk222bat is used exclusively for the purposes described in this policy. We do not use personal data for purposes that are incompatible with those set out below. The primary purposes for which we process personal data are as follows:

3.1 Account Management and Service Delivery

Your personal data is used to create and maintain your tk222bat account, verify your identity, process financial transactions, provide access to games and betting markets, and deliver the customer support services you request. Without this processing, we would be unable to operate your account or provide the platform's core services.

3.2 Fraud Prevention and Security

tk222bat employs automated and manual processes to detect fraudulent activity, money laundering, bonus abuse, and other prohibited conduct. Your account data, transaction history, device identifiers, and IP address are analysed as part of these processes. Where suspicious activity is detected, your account may be placed under review pending further investigation. This processing is essential to protect both the integrity of the platform and the interests of legitimate users.

3.3 Responsible Gaming Obligations

We are committed to promoting responsible gaming on the tk222bat platform. We use data about your betting patterns, session frequency, deposit and withdrawal behaviour, and interaction with responsible gaming tools to identify indicators of potential problem gambling. Where such indicators are detected, we may take proactive steps including sending informational communications, prompting you to review your deposit limits, or initiating a welfare check via the support team. This processing is carried out in your interests and in compliance with our responsible gaming obligations.

3.4 Marketing Communications

With your consent, tk222bat may send you promotional communications about new games, bonus offers, seasonal promotions (such as Eid specials, Pohela Boishakh offers, BPL cricket promotions, and IPL season bonuses), and other platform news. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences within your account settings. Withdrawal of marketing consent does not affect your ability to continue using the platform.

3.5 Legal and Regulatory Compliance

Certain processing activities are required to fulfil tk222bat's legal obligations, including maintaining accurate transaction records for financial audit purposes, responding to lawful requests from competent authorities, and complying with anti-money-laundering (AML) and counter-terrorist-financing (CTF) regulations. Data processed for legal compliance purposes may be retained for extended periods as required by applicable law, regardless of account closure.

4 Cookies & Tracking Technologies

tk222bat uses cookies and similar technologies (including local storage objects and session tokens) to operate the platform, maintain login sessions, detect fraud, and analyse aggregate usage patterns. We do not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies.

4.1 Cookie Categories

4.2 Managing Cookies

You may configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform. Disabling functional cookies will cause your preferences to reset on each visit. Instructions for managing cookies in common browsers are available in each browser's help documentation. tk222bat does not respond to "Do Not Track" browser signals at this time, as no universally accepted standard for such signals has been established.

5 Data Sharing & Third Parties

tk222bat does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Personal data is shared with third parties only in the following circumstances, and only to the minimum extent necessary for the stated purpose:

5.1 Service Providers

We work with a limited number of carefully selected third-party service providers who process personal data on our behalf under binding data processing agreements. These providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, and partner banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank — for the purpose of processing deposits and withdrawals
• Identity verification providers: third-party KYC services that cross-reference submitted documents against authoritative databases to confirm identity and age
• Fraud and AML screening services: providers that screen account details against sanctions lists, politically exposed persons (PEP) databases, and adverse media sources
• Cloud infrastructure providers: enterprise hosting providers that store platform data on servers protected by industry-standard security frameworks
• Customer support tooling: the live chat and ticketing system used to manage support requests — agents accessing this system are bound by confidentiality obligations

5.2 Game Providers

Games available on the tk222bat platform are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as a pseudonymous session token and bet data) in order to deliver the game experience. Game providers do not receive your full name, contact details, or payment information.

5.3 Legal Disclosures

tk222bat may disclose personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of tk222bat, its users, or the public. We will notify affected users of such disclosures where legally permitted to do so.

6 Data Retention & Deletion

tk222bat retains personal data for the periods set out below. Retention periods are determined by the nature of the data and the purpose for which it was collected, as well as any applicable legal or regulatory requirements that mandate minimum retention durations.

Following the expiry of the applicable retention period, personal data is either permanently and securely deleted from our systems or irreversibly anonymised such that it can no longer be associated with any individual. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.

6.1 Account Closure and Data

When a user requests closure of their tk222bat account, active processing of personal data for service delivery purposes ceases. However, the data is not immediately deleted — it is retained for the post-closure periods specified in the table above to meet our legal obligations. Users who have closed their accounts may still submit a data access or erasure request, subject to our legal retention obligations.

7 Your Privacy Rights

Subject to applicable law and the limitations described below, users of the tk222bat platform have the following rights in relation to their personal data:

7.1 Right of Access

You have the right to request a copy of the personal data that tk222bat holds about you. We will provide this information in a structured, commonly used, machine-readable format within 30 days of receiving your verified request. For complex or multiple requests, this period may be extended by a further 30 days with prior notice.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating a phone number) can be made directly via your account settings. Corrections to identity documents or date of birth require you to submit updated verification documents to the support team.

7.3 Right to Erasure

You may request deletion of your personal data where: (a) the data is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and no other lawful basis exists for continued processing; or (c) the data has been unlawfully processed. Note that erasure requests cannot be fulfilled where data must be retained to comply with a legal obligation — in such cases, we will inform you of the specific obligation that prevents deletion and the earliest date on which deletion can occur.

7.4 Right to Restriction

You may request that we restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being verified or while an objection to processing is being assessed. During a restriction period, we will continue to store the data but will not process it for any other purpose without your consent (except to establish, exercise, or defend legal claims).

7.5 Right to Object

You have the right to object to processing of your personal data carried out on the basis of legitimate interests. On receipt of your objection, tk222bat will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for the establishment, exercise, or defence of legal claims.

7.6 Right to Withdraw Marketing Consent

Where we process your data for marketing purposes on the basis of your consent, you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting the support team. Withdrawal of marketing consent does not affect the lawfulness of marketing communications sent before withdrawal.

7.7 Exercising Your Rights

To exercise any of the rights described above, please contact the tk222bat data team via the official support channel. We will ask you to verify your identity before processing any request that involves access to or modification of personal data, to protect you against unauthorised requests. All rights requests are handled free of charge unless they are manifestly unfounded or excessive.

8 Contact & Data Enquiries

If you have any questions, concerns, or complaints about how tk222bat processes your personal data, or if you wish to exercise any of the rights described in Section 7, please contact us using the details below. All privacy-related communications should be directed to the tk222bat data team.

8.1 How to Reach Us

The preferred method for data enquiries is via the live support chat available on the tk222bat platform, which allows us to verify your identity and handle your request securely within a single session. Alternatively, you may contact us by email — the support address is displayed as plain text below (it is not a clickable link):

8.2 Policy Updates

tk222bat reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, legal obligations, or regulatory guidance. When material changes are made, we will notify registered users via the email address associated with their account and display a prominent notice on the platform for a minimum of 30 days following the update. The "Effective" date at the top of this document indicates when the current version came into force.

Continued use of the tk222bat platform following notification of a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you should cease using the platform and contact the support team to discuss your account closure options.

8.3 Complaints

If you are not satisfied with the way tk222bat has handled your personal data or responded to a data rights request, you have the right to lodge a complaint. We encourage you to contact our support team in the first instance so we have the opportunity to resolve the matter directly. We take all privacy complaints seriously and commit to providing a substantive response within 10 business days of receiving a formal complaint.